There’s no doubt that the biggest vaccination effort in U.S. history has tested the agility and efficiency of healthcare organizations and government agencies at all levels. The effort to distribute hundreds of millions of doses, prioritize vaccines, and ensure patients return for second appointments continues to be a monumental undertaking.
Hear leaders from Johns Hopkins University, Coastal Cloud, and the Fishers Health Department share their on-the-ground experiences building vaccination systems, processes, and communications in the fight against COVID-19.
Hear perspectives on the COVID-19 vaccine rollout from public health officials, large hospital systems, and healthcare consultants.
Dr. Dai is an Associate Professor of Operations Management and Business Analytics at the Johns Hopkins Carey Business School, with joint faculty appointments at the Johns Hopkins School of Nursing and Institute for Data-Intensive Engineering and Science. He joined Carey in 2013 after receiving a PhD in Operations Management/Robotics from Carnegie Mellon. His research interests span healthcare, marketing-operations interfaces, and human-AI interaction.
In her role as Public Health Director, Monica Heltz leads the development of the Fishers Health Department. Since April 24, 2020, the Fishers Health Department has been running Hamilton County’s first dedicated, free COVID-19 testing center in addition to offering traditional health department services to support Fishers residents. Monica has two decades of public health experience in environmental health, tuberculosis, immunizations, home visiting, and sexually transmitted infections.
Coastal Cloud is a Salesforce Platinum consulting partner who helped vaccinate more than 75,000 people across Florida. Douglas has over 20 years of experience in emergency management, healthcare disaster planning and response, customer success, and technology. He has led customer service and product management teams for emergency response technology solutions, assisting dozens of states, counties, and local jurisdictions.
David Z. Morris is a reporter for Fortune, where he covers technology and finance, from AI and bitcoin to EVs and investment fraud. He currently edits The Ledger, Fortune’s weekly newsletter on fintech and cryptocurrency. David was previously a staff writer for the cryptocurrency magazine Breaker. His work has also appeared in The Atlantic, Slate, Aeon, Pacific Standard, and many other outlets.